At Backbench, trust is our #1 value. Backbench values your privacy and is committed to ensuring that your privacy is protected. This Backbench Privacy Statement ("Privacy Statement") describes our privacy practices. Please read this Privacy Statement carefully to learn how we collect, use, share and otherwise process information relating to individuals ("Personal Data"), your rights, your choices regarding our processing of your Personal Data, including your ability to access and update information about yourself (“User”, “Your” or “your “or “you”).
A reference to “Backbench,” “we,” “us,” “our,” or the “Company” is a reference to Backbench Internet Services Private Limited that is responsible for your information under this Privacy Policy. Please read and understand this Privacy Policy carefully whether you are a new Backbench User or an existing User.
This Privacy Statement applies to the following processing activities. Without it, we may not be able to provide you access to and use of the following services:
Our websites may contain links to other websites, applications and services maintained by third parties. The information practices of such other services are governed by the third-party privacy statements, which we encourage you to review to better understand those third parties’ privacy practices.
For the purpose of clarity, the services described in Section 1(a), (b), (c) and (d) above are hereinafter collectively referred to as (“Backbench Services” or “Services”). If you do not agree with this policy, do not access or use Backbench Services.
This policy does not apply to, nor does Backbench take any responsibility for any information that is collected by any third party either using the Services or through any third-party links made available to you during your use of the Services or through any of the advertisements or through BOTS. Please note that you will be bound by the terms and privacy policy(ies) published by third-parties in respect of any information that you may provide to them.
Backbench will use the information collected from you for the following purposes:
Except as otherwise provided herein, Backbench will not disclose, publish, sell, rent, market or share with any third party your personal information without your express consent.
Please do not include or provide any personal information unless specifically requested as part of the registration or other applicable processes. If any information you have provided or uploaded violates the terms of this Privacy Policy, Backbench may be required to delete such information upon informing you of the same and revoke your access if required without incurring any liability to you.
You also may provide information to be published or displayed or posted on the Backbench website or transmitted to other users of the Backbench website or third parties. Any such information is posted or transmitted to others at your own risk. Please be aware that Backbench cannot control the actions of other users of the websites and mobile applications with whom you may choose to share information with.
We share information about you with your consent for the following for operating and maintaining the Services:
ensure compliance with law/ regulations and/or pursuant to enforceable orders of government, law enforcement or regulatory authorities;
address fraud, security or technical issues;
protect against harm to the rights, property or safety of Backbench, its other users or the public as required or permitted by law.
Backbench stores personal information on its databases and on servers in various countries around the world. We may store your personal information on a server located outside the country where you live.
The Information that you provide, subject to disclosure in accordance with this Privacy Policy and license agreement, shall be maintained in a safe and secure manner. Backbench databases and information are stored on secure servers with appropriate firewalls.
Backbench uses industry standard physical, technical and administrative security measures to safeguard all personal information, confidential and secure. We conduct periodic reviews of our security measures pertaining to our information collection, storage, to guard against unauthorized access to systems.
When you enter User information (such as log in credentials) in respect of your User Account (“User Information”) all communications between Backbench and the Users of Backbench Services are encrypted using Secure Socket Layer (SSL) Certificates. While all reasonable efforts will be made to ensure that your User Information and all other information submitted by you is safe and secure, Backbench makes no representation, warranties or other assurances that the security measures are adequate, safe, fool proof or impenetrable.
Given the nature of internet transactions, Backbench does not take any responsibility for the transmission of information including User Information shared by you. Any transmission of User Information on the internet is done at your risk and shall not be responsible for the circumvention of the privacy settings or security measures either by you or any third party.
As a User of the Services, you have the responsibility to ensure data security. You should use the Services responsibly and not share your User Information including your username or password or account information with any person. Do remember that you are solely responsible for all acts done under the account registered to you.
Request for Deletion
Backbench shall retain Information that it collects for as long as is necessary for the performance of the contract between you and us and to comply with our legal obligations. If you no longer want to use our Services and want your User Account/ personal information to be deleted, you may contact Backbench at support@backbench.io to request that your User Account be deleted. Your User Account and all your personal information will be deleted within a period of 90(ninty) days from the date on which you request deletion thereof. If you wish to avail Backbench’s Services once your User Account is deleted pursuant to you request, you will have to sign-up as a new User.
Deletion on Account of Non-Use
In the event you do not use/ access the Backbench Services or your User Account in particular for a period of 1(one) year. Backbench will delete your User Account and all your personal information. If you wish to avail Backbench’s Services once your User Account is deleted pursuant to non-use, you will have to sign-up as a new User.
You can change, alter, modify, or delete your account information (including User Information) at any time by e-mailing us at support@backbench.io. However, please note that in the event you alter, or update or delete your account information, we cannot ensure the continuity or quality of the Services being provided to you.
Backbench may permit or deny modification of any information, to the extent such information is required by it order to be compliant with and observe applicable laws. You have the right to ask us to correct inaccurate or incomplete personal information concerning you (which you cannot update yourself within your Backbench Account).
Data portability is the ability to obtain some of your information in a format you can move from one service provider to another. Depending on the context, you may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).
Where you have provided your consent to the collecting of your personal information by Backbench, you may withdraw your consent at any time by sending a communication to Backbench at support@backbench.io specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. However, please note that in the event you withdraw your consent, we cannot ensure the continuity or quality of the Services being provided to you.
If you wish to place a complaint with regard to privacy requirements or laws, access any of your Information or would like to update or correct any errors in your User Information, please contact our Data Protection Officer/Grievance Redressal Officer, Shwetabh Ranjan at support@backbench.io so that we can consider and respond to your request. All requests will be addressed no later than 72 hours from the date such a request is made.
If you have any questions or complaints about this Privacy Policy or Backbench handling practices, you may send email to us at support@backbench.io, or send mail to:
Backbench Internet Services Private Limited
Nasscom Startup Warehouse, Central Atrium,
Lower Ground Floor, DD3, Dimond District, Domlur,
Bangalore, Karnataka, India-560008
The Services are only intended for Users who are of 18 years of age or older. If you are not of the requisite age you are not to provide any User Information or other information. Backbench shall have the right to revoke the provision of Services and delete accounts of Users below the age of 18 without notice.
Our Services may contain links to and from the websites and mobile applications of third parties and advertisers. If you follow a link to any of these websites, please note that they may have their own privacy policies and that Backbench does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to such websites.
This Privacy Policy is subject to change from time to time. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the Backbench website and update the “Last Updated” date at the top of this Privacy Policy. If you disagree with the revised Privacy Policy, you may cancel your User Account.
This Privacy Policy shall form a part and shall be read in conjunction with the license agreement that you may enter into with Backbench in respect of Backbench Services.